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Support & Service
directly from the Creators of the Software
With our Software you not only decided for a single Product, but also for our commitment to facilitate your transition, use and maintenance in the most comfortable way possible. With Products from Panvision, you are never alone – there is always an entire Team ready and waiting to support you.
Fast, reliable and competent
Our Support will advise you quickly, reliably and competently at any time. Please do not hesitate to contact us if you have any questions or problems.
Everything from one Provider!
From consulting to our products, individual software solutions and Backend Installation to online demonstrations, Workshops and Training Courses: you can take advantage of our complete Service or contract specific services.
See here which Services are standard for us.
Licence or SaaS
Our four Software Products can be purchased from us through a license with a corresponding Installation Package. As an alternative, we also offer the Products as a SaaS Solution.
Hosting
All our standard Solutions and Products, our developed individualized Software and Websites can also be hosted by us, meaning that we make it accessible via the Internet.
Integration into your Systems Environment
We integrate our Products seamlessly into your existing System Landscape. If necessary, we adapt the Software flexibly to your requirements. Your subsequent Support is a matter of principle for us.
Workshops
The best way to jointly find approaches to respond to your requirements and to enable us to give you a detailed and well defined proposal we offer the opportunity to have common Workshops.
Training
To help you get the most out of our Products and Solutions, we offer User- and Administrator-Training for all of our Products.
Support
If you have any Problems with the operation of our Products or individual Solutions, our Technical Support will be happy to assist you.
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